Returns Policy

Your complete satisfaction is our top priority! If you are not 100% satisfied with your purchase for any reason, we will gladly accept returns of merchandise within 30 days of the sale date and issue a store credit or exchange less shipping costs.  It is the customers responsibility to incur all return shipping costs.

All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging. Unfortunately, we cannot extend this return policy to resellers of our product. For returns from destinations outside the 48 contiguous states, or for any other questions or concerns, please contact us at 323-930-1372 or e-mail us at info@luckypetla.com

However, opened perishable items can be returned within 30 days of purchase for store credit. However, it is the customers responsibility to incur all return shipping related costs.